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Privacy Policy

Horizon Hotels & Suites Limited ("Company")

Privacy Policy and Personal Information Collection Statement ("Statement")

This Statement is to inform you of the policies and practices with respect to the collection, use, retention, disclosure, transfer, security and access of personal data adopted by the Company and the owners of the hotel properties managed and/or operated by the Company in accordance with the Personal Data (Privacy) Ordinance Cap. 486 ("Ordinance"). References to "we", "us", "our" or "ours" in this Statement are to be construed, depending on the context, as referring to those properties or entities collectively or severally.

  1. From time to time, it is necessary for us to have your data in connection with the provision of goods and/or services to you as our customer or by you as our supplier.
  2. It is not obligatory for you to supply to us your data. However, failure to supply such data may result in us not being able to provide or process the goods and/or services to/by you.
  3. You agree that any personal data with respect to you or any other party which has been provided by you to us ("Personal Data") may be disclosed and transferred to the following persons who shall hold, use, process, retain or transfer such Personal Data for the purposes mentioned in paragraph 4 for relating or relevant to the goods and/or services set out in the agreement to be entered with you:
    1. any agent, contractor, credit provider, financial institution, service provider or professional advisers of ours or any other person under a duty of confidentiality to us;
    2. any governmental or regulatory authorities;
    3. any of our holding companies, their subsidiaries and any company in which the same has a direct interest; and
    4. any actual or proposed assignee or transferee of ours.
  4. You acknowledge and agree that your Personal Data is provided to and retained by us for the following purposes and for other purposes as shall be agreed between you and us or required by law from time to time:
    1. the provision of any goods and/or services to or by you;
    2. the analysis, verification and/or checking of your credit, credit history and payment;
    3. the ensuring of your on-going credit worthiness;
    4. the processing of any payment instructions, direct debit facilities and/or credit facilities requested by you;
    5. the determination of the amount of debt owed to or by you and/or the processing and/or collection of amounts outstanding from you and those providing security for your obligations;
    6. the preparation and enforcement of any agreement between you and us;
    7. the meeting of the requirements to make disclosures under the requirements of any law; and
    8. any other purposes directly relating to the above.
  5. We intend to use your personal information (including your names and contact details) for use in direct marketing of the news, offers, services, promotions, events and other information in relation to our hospitality businesses. We may not so use your personal information without your consent or indication of no objection to our intended use. We will always ask for your consent or indication of no objection before using your personal information for direct marketing. You may always opt-out from receiving our direct marketing communications by following the instructions in the relevant communications or contact us directly at privacy@horizonhotels.com.hk. We must cease to use your personal information in direct marketing without charge to you if you so require.
  6. We will only retain the Personal Data as agreed or for so long as necessary to fulfill the purposes for which it was collected and for the purposes of satisfying our legal, accounting or compliance-related requirements.
    To determine the appropriate retention period, we consider the amount, nature, sensitivity, the potential risk of harm from unauthorized use or disclosure of the Personal Data, the purposes for which we collect/process the Personal Data and the applicable legal requirements.
  7. Under and in accordance with the Ordinance, you have the right to:
    1. check whether we hold any Personal Data with respect to you;
    2. access such of the Personal Data which we hold with respect to you;
    3. require us to correct any Personal Data which is inaccurate; and
    4. ascertain our policies and practices (from time to time) in relation to the Personal Data and to be informed of the kinds of the Personal Data held by us.
  8. In accordance with the Ordinance, we have the right to charge a reasonable fee for the processing of any data access request. Any request for access to the Personal Data or correction of the Personal Data or information regarding policies and practices and kinds of Personal Data held should be in writing and addressed as follows:
    1. Horizon Hotels & Suites Limited
      8 Hung Luen Road,
      Hunghom Bay,
      Kowloon, Hong Kong
      Attn: Data Protection Officer
  9. You can also send written requests regarding access to the Personal Data or correction of the Personal Data addressed to the Data Protection Officer at the hotel property set out in the agreement to be entered by you with us.

This Statement has been translated into different languages. If there is any inconsistency or ambiguity between the English version and the other versions, the English version shall prevail.